---
title: ✅ Accepting & Rejecting Orders via Slerp Controls Dashboard
description: Process incoming orders via web, in case access on Slerp App is unavailable, switch to a web browser to accept or reject orders, ensuring seamless operations even if devices are unavailable.
---

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1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en)
2. [Controls Dashboard](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en)
3. [Orders Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#orders-tab)

# ✅ Accepting & Rejecting Orders via Slerp Controls Dashboard

## Process incoming orders via web, in case access on Slerp App is unavailable, switch to a web browser to accept or reject orders, ensuring seamless operations even if devices are unavailable.

The stores usually use Slerp App, especially when **Accepting or Rejecting** an incoming order/s, but in case, the tablet/device has an error or cannot be used due to unforeseen circumstances, the store may still be able to accept or reject incoming orders through a **web browser** (Google Chrome, Safari, etc.). 

1. Login to your [Slerp Controls Dashboard](https://controls.slerp.com/).
2. Once logged in, select **Orders** tab (1), and you'll be able to see all orders (Pending, Accepted, Fulfilled, Rejected, and Refunded ones).

You may also access this Quick Link ⚡ for [**Orders**](https://controls.slerp.com/orders)

![](https://support.slerp.com/hubfs/image-png-Jun-02-2023-05-02-05-6065-PM.png)

**'Pending'** orders are the orders that need attention, click the order reference, and a popup window will show all details. 

![](https://support.slerp.com/hubfs/image-png-Jun-02-2023-05-03-25-2523-PM.png)

 

**Tip 💡** 

You can use the filter bars to sort Incoming and Accepted orders by location, order status, or specific dates.

![](https://support.slerp.com/hs-fs/hubfs/image-png-Jun-02-2023-05-04-15-1509-PM.png?width=670&height=785&name=image-png-Jun-02-2023-05-04-15-1509-PM.png)

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