---
title: Connecting to 3S POS - Order Ingestion
description: Learn how to connect Slerp to 3S POS, including activating the Slerp channel, setting product SKUs, and verifying your setup with a test order.
---

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# Connecting to 3S POS - Order Ingestion

## How to link Slerp with 3S POS and configure your stores for online ordering.

### Overview

To connect Slerp to 3S POS you need to do the following:

1. **In Controls**, create all the stores you want to link to 3S POS.
2. **In Controls**, complete inventory setup (menu, products, modifiers) for each store.
3. **Contact 3S POS** to activate the Slerp channel and obtain a Slerp Location Channel ID for each store.
4. **Contact Slerp** and pass over your Slerp Location Channel IDs so that we can finalise the setup.
5. **In Controls**, ensure all products have their SKUs set before placing a test order. This must be done manually.

 

---

### Activating the Slerp Channel in 3S POS

Contact 3S POS to request activation of the Slerp channel.

Send an email to [support@3s-pos.com](mailto:support@3s-pos.com). Your email should request the following:

- That they enable auto-accept for the Slerp channel
- A Slerp Location Channel ID for each store you want to connect
- A list of all products and their SKUs

A Slerp Location Channel ID is a unique identifier for a store and the Slerp channel. You will need one for each store you want to connect to 3S POS.

For each store, include:

- The Slerp store name
- The store address

Here is an example email you can use:

[mailto:support@3s-pos.com](mailto:support@3s-pos.com)

 

**To:** [support@3s-pos.com](mailto:support@3s-pos.com)

**Subject:** Slerp Channel Activation

---

Hi 3S POS Support,

I would like to activate the Slerp online ordering channel for my business.

Business name: **\[Your 3S POS Business Name\]**

Please could you:

1. Enable auto-accept for the Slerp channel.
2. Provide a Slerp Location Channel ID for each of the following stores: 
     1. **\[Slerp Store Name\] — \[Store Address\]**
     2. ...
3. Provide a list of all products and their SKUs.

Thank you,   
**\[Your Name\]**

 

---

### Pass Product SKUs to Slerp

Once you have received your Slerp Location Channel IDs, pass them to Slerp so that we can complete the setup.

---

### Set Product SKUs

Before placing a test order, you will need to make sure that all products have their SKUs set in Controls. This must be done manually.

#### How to find your Product SKUs

If 3S POS are unable to provide a list of SKUs directly, you can export them from the POS using the Menu POS Item ID report.

To access the report, navigate to the **Reports** tab on either the till or via the web interface. From there, go to **Stock Report** and run the **Menu POS Item ID** report.

To save the report, click the floppy disk icon and select your preferred format. Excel is recommended.

![ChatGPT Image Mar 6, 2026, 11\_50\_16 AM](https://support.slerp.com/hs-fs/hubfs/ChatGPT%20Image%20Mar%206%2c%202026%2c%2011_50_16%20AM.png?width=670&height=447&name=ChatGPT%20Image%20Mar%206%2c%202026%2c%2011_50_16%20AM.png)

 

---

### **Place a test order at the new location**

To verify that the integration has been set up correctly, place a test order at the new location and confirm the following:

**The order appears in 3S POS and contains:**

- The Slerp order reference
- All products from the order
- The order is identified as a Slerp order

**The order was auto-accepted.**

**Order status updates are relayed back to Slerp for the following:**

- Ready for Collection
- Fulfilled
- Cancelled

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