--- title: 👫 Customers and Guests description: At order checkout, a customer can choose to save their details which will enable them to repeat orders or receive updates on offers. If they do not opt to save their credentials, they will instead be --- [Skip to content](https://support.slerp.com/knowledge/customers-and-guests#main-content) English Show submenu for translations ![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=186&height=52&name=SLERP_Primary-Light_RGB-01-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to www.slerp.com Go to www.slerp.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en) 2. [Controls Dashboard](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en) 3. [Discounts / Customers Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#discounts-customers-tab) # 👫 Customers and Guests ## Understand how loyalty Customers differ from one-time Guests, and how to view and use both lists in your dashboard. **Customers** are users who have created a loyalty account. This allows them to save their details, earn and redeem loyalty rewards, repeat orders more easily, and receive updates on offers. Users who place an order without creating a loyalty account are added to the **Guests** list instead. The Guests list displays the details of the last 100 orders and cannot be exported or edited, as these are users who did not agree to be sent promotional messages. **Accessing the Customers and Guests panel**  To access the Customers and Guests lists, login as admin to [**Controls Dashboard**](https://controls.slerp.com/) → **Customers tab**  You may also use this quick link ⚡[**Customers/Guests**](https://controls.slerp.com/customers/customer-list) ![](https://support.slerp.com/hs-fs/hubfs/undefined-May-09-2023-04-18-07-3303-PM.png?width=483&height=597&name=undefined-May-09-2023-04-18-07-3303-PM.png)                             This opens the Customers and Guests pane, where you can export your customer (loyalty account) list and view the demographics of your most recent guests.  ![](https://support.slerp.com/hs-fs/hubfs/image-png-Mar-11-2024-06-28-23-8138-PM.png?width=670&height=656&name=image-png-Mar-11-2024-06-28-23-8138-PM.png)   The Guests pane does not include loyalty information but does show details such as the area the order was placed from, helping you understand your order distribution.     ![](https://support.slerp.com/hs-fs/hubfs/image-png-Mar-11-2024-06-29-43-6756-PM.png?width=670&height=535&name=image-png-Mar-11-2024-06-29-43-6756-PM.png) - [Controls Dashboard](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#main-content) - [Insights](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#insights) - [Orders Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#orders-tab) - [Locations Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#locations-tab) - [Products Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#products-tab) - [Discounts / Customers Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#discounts-customers-tab) - [Loyalty](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#loyalty) - [Designer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#designer-tab) - [Composer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#composer-tab) - [Dispatch Self-Serve](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#dispatch-self-serve) - [Settings Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#settings-tab) - [Web Ordering](https://support.slerp.com/knowledge/web-ordering?hsLang=en) - [App Ordering](https://support.slerp.com/knowledge/app-ordering?hsLang=en) - [Partner App & Device](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#main-content) - [Slerp App](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#slerp-app) - [Printer & Hardware Devices](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#printer-hardware-devices) - [Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#main-content) - [On Demand Last Mile Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#on-demand-last-mile-delivery) - [Local And Nationwide Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#local-and-nationwide-delivery) - [Slerp Success & Marketing](https://support.slerp.com/knowledge/slerp-success-marketing?hsLang=en) - [Finance Enquiries](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#main-content) - [Finance FAQ](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#finance-faq) - [Reporting](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#reporting) - [Invoice, Credit Notes and VAT Receipts](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#invoice-credit-notes-and-vat-receipts) - [Franchise Attribution](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#franchise-attribution) - [Integrations](https://support.slerp.com/knowledge/integrations?hsLang=en#main-content) - [Slerp Menu & Order Manager](https://support.slerp.com/knowledge/integrations?hsLang=en#slerp-menu-order-manager) - [Deliverect](https://support.slerp.com/knowledge/integrations?hsLang=en#deliverect) - [Lightspeed](https://support.slerp.com/knowledge/integrations?hsLang=en#lightspeed) - [CRM](https://support.slerp.com/knowledge/integrations?hsLang=en#crm) - [3S POS](https://support.slerp.com/knowledge/integrations?hsLang=en#3s-pos) - [Urban Piper](https://support.slerp.com/knowledge/integrations?hsLang=en#urban-piper) - [Shipday](https://support.slerp.com/knowledge/integrations?hsLang=en#shipday) - [Custom Webhooks](https://support.slerp.com/knowledge/integrations?hsLang=en#custom-webhooks) - [FAQs](https://support.slerp.com/knowledge/faqs?hsLang=en) - [Support and Updates](https://support.slerp.com/knowledge/support-and-updates?hsLang=en) [![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=200&height=56&name=SLERP_Primary-Light_RGB-01-1.png "slerp.com")](http://www.slerp.com) [Contact Us](https://www.slerp.com/contact-us/) Copyright © 2025, Slerp