Skip to content
English
Go to www.slerp.com
  • There are no suggestions because the search field is empty.

How do I connect to Lightspeed K-Series?

How to link Slerp Space with Lightspeed and organise menus for each of your locations.

Overview 

To connect Slerp to Lightspeed you need to do the following: 

  1. Contact Lightspeed to activate Online Ordering.

  2. In Lightspeed, configure Order Profiles for Slerp's pickup and delivery.

  3. In Controls, connect Slerp to your Lightspeed business. 
  4. In Controls, map Slerp Stores to a Lightspeed location and menu. 

Module Activation in K-Series Backoffice

Step 1. Activate Online Ordering in Lightspeed.

Activate the Online Ordering Module and External Payment Module in the merchant’s K-Series backoffice. These modules must be enabled for K-Series Merchants by a Lightspeed support user. 

To request activation for K-Series merchants:

  • Send an email to k-series.support@lightspeedhq.com.

  • CC the merchant’s account owner for approval.

Here is an example email template: 

Subject: Activation of Online Ordering Module


Hi K-Series Support,

Please activate the Online Ordering module for the following

Lightspeed K-Series merchant:

- Name of Integration: Slerp x K-Series
- Business Name: [Your Lightspeed Business Name]
- Business ID: [Your Lightspeed Business ID]
- Business Location ID: [Your Location ID]
- Description of Request: Activate Online Ordering Module.

Thank you,
[Your Name]

Step 2. Configure Slerp Order Profiles.

You will need to create the following Order Profiles to support Pickup and Delivery: 

  1. Pickup Order Profile:

    1. Name: Slerp Pickup

    2. Code: slerp-pickup

    3. Takeaway mode: Pick up

    4. Order Completion: Complete when delivered

  2. Delivery Order Profile:

    1. Name: Slerp Delivery

    2. Code: slerp-delivery

    3. Takeaway mode: Delivery


Connecting Slerp to Lightspeed

Step 1. Log into Controls and navigate to the Integrations section.

Step 2. Locate Lightspeed in your list of integrations and click Connect

Step 3. You will be redirected to the Lightspeed login screen where you will need to log in. 

Step 4. Select the business you want to link to your Slerp Space and Continue.

Please note, you can only link a single business.

Step 5. You will now need to click Connect a Store.

Step 6. Select the Slerp Store and Lightspeed location that you want to connect. Once they are connected, select the menu you want to display on the Slerp Store. Finally, press Save.

Step 7. The menu will be synced from the Lightspeed POS once you select the store and click Sync Menu(s). If you wish, you can connect multiple stores. 

Step 8. Review your inventory is as expected and place a test order!