--- title: How do my customers redeem Leat vouchers, rewards and gift cards on Slerp? description: How do customers redeem their Leat Loyalty on Slerp --- [Skip to content](https://support.slerp.com/knowledge/how-do-i-redeem-leat-vouchers-rewards-and-gift-cards-at-checkout#main-content) English Show submenu for translations ![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=186&height=52&name=SLERP_Primary-Light_RGB-01-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to www.slerp.com Go to www.slerp.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en) 2. [Integrations](https://support.slerp.com/knowledge/integrations?hsLang=en) 3. [Leat Loyalty](https://support.slerp.com/knowledge/integrations?hsLang=en#leat-loyalty) # How do my customers redeem Leat vouchers, rewards and gift cards on Slerp? ## How your customers use Leat vouchers, rewards and gift cards on a Slerp order, and what happens to them. #### Overview When you run your Leat Loyalty programme on Slerp, your customers can use three things at checkout, on your web shop and in your app: - **A voucher**, which Leat gives them from a promotion. It costs no points. - **A reward**, which they buy with their Leat points. Once bought, it works like a voucher on their order. - **A gift card**, which they use by entering its code. Vouchers and rewards come off the order as a discount. Before either works, [link each Leat Promotion and Reward to a Slerp reward](https://support.slerp.com/knowledge/how-do-i-link-my-leat-vouchers-to-slerp-rewards?hsLang=en). #### What your customers see at checkout At checkout, a customer can see their available vouchers and rewards in a popup. From here, they can apply a voucher, or buy and apply a reward. Only one voucher, reward or gift card can be used per order. Guest customers cannot redeem vouchers, rewards or gift cards. Rewards a customer has already bought with points show in **Ready to redeem**, tagged **Paid with points**. The points name and balance use the name you gave your points in Leat. ![image-1793898366968](https://support.slerp.com/hs-fs/hubfs/image-1793898366968.png?width=333&height=352&name=image-1793898366968.png) ##### Vouchers When a customer applies a voucher, Slerp holds it in Leat. At payment, Slerp checks it is still valid, and when the order is placed it is marked as used in Leat. ##### Rewards A customer buys a reward with their points and confirms the purchase. The points are taken and the reward is applied to their order. A customer who removes a bought reward from their order keeps it, and can use it on a later order without spending more points. If an order that used a bought reward is refunded or rejected, the purchase is reversed in Leat. The customer gets their points back and no longer holds the reward. ##### Gift cards A customer enters their Leat gift card code in the discount code box at checkout. The card takes off the order total, up to the card's balance. If the card is worth less than the order, the customer pays the rest. When the order is placed, the amount used is taken from the card in Leat. If the order is cancelled, rejected or refunded, it goes back onto the card. A gift card only works at stores that send their orders to Leat. Expired, inactive or empty cards are not accepted. Slerp does not sell, top up or list gift cards. 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