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How do I set up Wallet Location Based Notifications

Wallet location notifications (geo fencing notifications) are a way to grab your customers attention when they are near you

What are location based wallet notifications?

Location notifications are automatically triggered by your customers wallet when they are within a certain radius of your designated physical location (eg, when they break the geo fence). 

How do i set up wallet notifications?

  • First, make sure your to Enable your wallet pass
  • In the Wallet Pass section in Designer, scroll to the `Notifications` tab
  • Select which locations you want to trigger the notification

Please note you can select a maximum of 10 locations. Neither Apple nor Google will allow for more locations to be linked to a Wallet Pass. If you have more than 10 locations, we advice to select those that can expect heavy footfall

  • Lastly, set your preferred notification message. This custom message only applies to Apple Wallet notifications. Google devices will always show a standard message

Screenshot 2026-05-07 at 13.05.33

 

When will customers receive a notification?

Your customers will receive a notification to their wallet if:

  • They have your Loyalty Wallet Pass installed
  • They have allowed the pass to send notifications, and automatic updates are enabled 
  • They breech the geo fence of a location you have set up on the wallet pass. The radius of the geofence is determined Apple or Google, but works out to about 150 meters