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✏️ Labeling your Orders

Print and attach clear labels so every parcel reaches the right customer without confusion.

Why labels are important

Clear labels ensure: 

  • Couriers can scan and deliver parcels correctly.
  • Your team can match boxes to orders during packing.
  • Customers receive the right products at the right address.

Information typically needed on a label

At minimum, each parcel should show:

  • Customer name.
  • Full delivery address (including postcode).
  • Order ID or reference.
  • Store or brand name (so your team can identify it).
  • Optional: delivery date, fulfilment window, or any handling notes.

Your carrier may require more details (weight, service type, barcode, etc.). Always follow their instructions.

Step 1 – Get set up for printing

  1. Choose a label printer compatible with your carrier’s label size.
  2. Check you have:
    • The correct label rolls.
    • Access to your carrier’s portal (if labels are generated there).

Step 2 – Download order details from Slerp

From your Slerp Controls dashboard:

  1. Go to Orders.
  2. Filter to the orders you need to ship (for example, “fulfilment date tomorrow”).
  3. Use the option to download or print order details.
  4. Use this list to:
    • Confirm addresses.
    • Cross‑check against your carrier labels.

If you use Composer, it can also generate CSV exports and support more advanced label workflows.

Step 3 – Generate labels

Depending on your setup:

  • If labels come from the carrier portal:
    1. Upload the CSV or type in the address details.
    2. Generate and print the official carrier labels.
  • If you print your own internal labels:
    1. Use the downloaded order details.
    2. Print simple address + order ID stickers.

Attach labels firmly to a flat surface on the box. Avoid corners or seams where they may peel off.

Step 4 – Match labels to boxes

To avoid mix‑ups:

  • Pack one order at a time where possible.
  • Place the printed label next to the order while packing.
  • Seal the box and attach the label immediately.
  • Do a final check against your pick list before handing parcels to the courier.

Good practices

  • Keep a spare label roll and printer ribbon on site.
  • Reprint any labels that are smudged or mis‑aligned.
  • For multi‑parcel orders, add “Box 1 of 2”, “Box 2 of 2”, etc.