Reconciling Payouts
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      Reconciling Payouts

      What are included in a payout?

      • Payouts - Payouts are initiated every Wednesday and arrive in the partner’s (restaurant’s) bank account the following Monday (eg. if the payment is initiated on 20th of March, the funds will arrive in the partner’s bank account on the 25th of March). 
      • The example below outlines the details of an example payout initiated on the 20th of March: 
        • Charges: All transactions from 12th - 18th March. This is available via Control > Statement or Order Report and will include 
        • Refunds: This will include any refunds actioned between 12 - 18th March. This means orders from prior to 12th March can be included. This is available via Control > Statement or Order Report
        • Transfers: Associated additional charges occurred between 13th - 19th March.  This is available via Controls > Additional Charges Report