--- title: 🗺️ Setting a Busy Driving Zone description: A Busy Delivery Zone lets you automatically shrink your delivery area when your store is busy. --- [Skip to content](https://support.slerp.com/knowledge/setting-your-busy-driving-zone#main-content) English Show submenu for translations ![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=186&height=52&name=SLERP_Primary-Light_RGB-01-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to www.slerp.com Go to www.slerp.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en) 2. [Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en) 3. [On Demand Last Mile Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#on-demand-last-mile-delivery) # 🗺️ Setting a Busy Driving Zone ## A Busy Delivery Zone lets you automatically shrink your delivery area when your store is busy. ### How it works - You set: - A **Regular** delivery zone (the usual area you deliver to). - A *smaller,* **Busy** delivery zone (used only when you set Activity Mode to Busy). - When Activity Mode is: - **Quiet** – Slerp uses your **Regular** delivery zone. - **Moderate** – Slerp uses your **Regular** delivery zone. - **Busy** – Slerp uses your **Busy** delivery zone. This helps you: - Reduce long‑distance deliveries when prep times are slower. - Keep delivery times reasonable for customers. - Protect your reviews and reduce complaints during peak times. When your **Activity Mode** is set to **Busy**, Slerp will use your Busy Delivery Zone instead of your regular one. ### Step 1 – Open Same‑day delivery settings 1. Log in to [Controls Dashboard](https://controls.slerp.com/). 2. Click **Locations** in the left‑hand menu. 3. Click the **location name** you want to edit. 4. Click the **Settings** button in the top‑right. 5. Go to **Same‑day orders** → **Delivery**.  ![](https://support.slerp.com/hs-fs/hubfs/image-png-Feb-21-2024-11-04-47-9076-AM.png?width=670&height=262&name=image-png-Feb-21-2024-11-04-47-9076-AM.png)   ![](https://support.slerp.com/hs-fs/hubfs/image-png-Feb-21-2024-11-05-42-3639-AM.png?width=315&height=189&name=image-png-Feb-21-2024-11-05-42-3639-AM.png)  ### ![](https://support.slerp.com/hs-fs/hubfs/image-png-May-09-2024-03-28-47-1272-PM.png?width=1201&height=795&name=image-png-May-09-2024-03-28-47-1272-PM.png) Step 2 – Enable the Busy delivery zone 1. Scroll down to the **Delivery zone** section. 2. Turn on the **Busy delivery zone** toggle. 3. A second slider and map area will appear, showing: - Your **regular** delivery zone (blue lines). - Your **Busy** (yellow lines) delivery zone. ![](https://support.slerp.com/hs-fs/hubfs/image-png-Jun-05-2026-10-59-14-4645-AM.png?width=678&height=917&name=image-png-Jun-05-2026-10-59-14-4645-AM.png) ### Step 3 – Adjust the Busy delivery zone Depending on your configuration you can: - **Use a smaller radius**: - Drag the **Busy** slider to a shorter distance than your normal radius. - **Use a smaller custom area**: - Adjust the **Busy** area on the map so it covers only the closest streets or postcodes you want to keep serving when you’re busy. Keep this noticeably smaller than your normal area, so drivers don’t have to travel too far when your kitchen is under pressure. Click **Save** when you’re done. ### Step 4 – Use Activity Mode to switch zones When your restaurant gets busy: 1. Set your **Activity Mode** to **Busy** on your Slerp App or Controls. 2. While Activity Mode is Busy, Slerp automatically uses your **Busy delivery zone**. 3. When things calm down, switch Activity Mode back to **Moderate or Quiet** and your regular delivery zone will be used again. ![](https://support.slerp.com/hs-fs/hubfs/image-png-Jun-05-2026-11-04-56-9261-AM.png?width=1307&height=711&name=image-png-Jun-05-2026-11-04-56-9261-AM.png) ### When to use a Busy delivery zone - During **lunch rush** or **evening peak**. - On **weekends** or special events when order volume is high. - When you’re working with a **limited number of drivers**. 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