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Statements

Shows order details with a full breakdown of fees — including commission, courier fees, and payment fees — along with any discounts and tips. (Search by sales transaction dates.)

In order to generate a statement, from the controls page navigate to Orders > Generate Report > Ensure Statements is selected and select Export:

 

 

Screenshot 2025-11-12 at 13.20.52

 

 

Choose the Start and End dates to export the statement for your chosen period. Please note, these refer to the dates when sales transactions occurred.

Screenshot 2025-11-12 at 13.23.11

 

What reports are available on your dashboard?

Statements
Shows order details with a full breakdown of fees — including commission, courier fees, and payment fees — along with any discounts and tips. (Search by sales transaction dates.)

Reconciliation Report
Displays order details corresponding to each payout, helping you match transactions to payment batches. (Search by payout dates.)

Additional Charge Report
Lists orders with details of any additional charges, such as extra courier fees or payment fees for fully refunded orders. (Search by sales transaction dates.)