--- title: Trustpilot Automated Feedback Service description: Trustpilot Automated Feedback Service allows you to send an email to your customer after they’ve completed a purchase and collect their reviews automatically.  It is one of the fastest ways to build y --- [Skip to content](https://support.slerp.com/knowledge/truspilot-automated-feedback-service#main-content) English Show submenu for translations ![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=186&height=52&name=SLERP_Primary-Light_RGB-01-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to www.slerp.com Go to www.slerp.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en) 2. [Slerp Success & Marketing](https://support.slerp.com/knowledge/slerp-success-marketing?hsLang=en) # Trustpilot Automated Feedback Service Trustpilot Automated Feedback Service allows you to send an email to your customer after they’ve completed a purchase and collect their reviews automatically.  It is one of the fastest ways to build your Google Seller Ratings and stand out on Google Search. Read this article to learn more about how to do this. Sign Up for Trustpilot [here](https://support.trustpilot.com/hc/en-us/articles/213703667#how-to-set-it-up-2). The Automated Feedback Service is included in their Free plan. ### How to set it up 1\. In Trustpilot Business, go to Get reviews \> Invitation methods \> Trustpilot Automatic Invitations (AFS). 2\. You’ll see your unique Trustpilot email address. You can copy it by clicking Copy email address.  > Please note: you need to copy the final 10 digits of the address followed by the domain, e.g 52bxxxx93e@invite.trustpilot.com 3\. Now you need to log into Slerp via [https://controls.slerp.com/](https://controls.slerp.com/)  4\. Go to settings - ![](https://support.slerp.com/hs-fs/hubfs/image-png-Mar-11-2024-05-48-01-7819-PM.png?width=231&height=221&name=image-png-Mar-11-2024-05-48-01-7819-PM.png) 5\. Click on Marketing and Analytics  6\. Find the field Trustpilot Settings and paste the Trustpilot email address (e.g. [52bxxxx93e@invite.trustpilot.com](mailto:52bxxxx93e@invite.trustpilot.com)) 7\. Save. ![](https://support.slerp.com/hs-fs/hubfs/Trustpilot-gif.gif?width=688&height=826&name=Trustpilot-gif.gif)   The Trustpilot email address you pasted will act as a BCC recipient on the transactional email triggered automatically when a customer has completed a purchase in Slerp.  To check that your setup is working correctly, visit [your invitation status page](https://businessapp.b2b.trustpilot.com/invitations/invitation-history?utm_source=support_center&utm_medium=support_center_article-how-to-use-automatic-feedback-service-&utm_campaign=self_service_click). From there, you can view scheduled and sent review invitations. If you can see invitations being created from recent transactions, that means you’ve set it up properly! You can also check out the following articles to learn how to customise your invitation [settings](https://support.trustpilot.com/hc/en-us/articles/201841237)and [timing](https://support.trustpilot.com/hc/en-us/articles/214995348). - [Controls Dashboard](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#main-content) - [Insights](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#insights) - [Orders Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#orders-tab) - [Locations Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#locations-tab) - [Products Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#products-tab) - [Discounts / Customers Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#discounts-customers-tab) - [Loyalty](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#loyalty) - [Designer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#designer-tab) - [Composer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#composer-tab) - [Dispatch Self-Serve](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#dispatch-self-serve) - [Settings Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#settings-tab) - [Web Ordering](https://support.slerp.com/knowledge/web-ordering?hsLang=en) - [App Ordering](https://support.slerp.com/knowledge/app-ordering?hsLang=en) - [Partner App & Device](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#main-content) - [Slerp App](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#slerp-app) - [Printer & Hardware Devices](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#printer-hardware-devices) - [Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#main-content) - [On Demand Last Mile Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#on-demand-last-mile-delivery) - [Local And Nationwide Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#local-and-nationwide-delivery) - [Slerp Success & Marketing](https://support.slerp.com/knowledge/slerp-success-marketing?hsLang=en) - [Finance Enquiries](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#main-content) - [Finance FAQ](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#finance-faq) - [Reporting](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#reporting) - [Invoice, Credit Notes and VAT Receipts](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#invoice-credit-notes-and-vat-receipts) - [Franchise Attribution](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#franchise-attribution) - [Integrations](https://support.slerp.com/knowledge/integrations?hsLang=en#main-content) - [Slerp Menu & Order Manager](https://support.slerp.com/knowledge/integrations?hsLang=en#slerp-menu-order-manager) - [Deliverect](https://support.slerp.com/knowledge/integrations?hsLang=en#deliverect) - [Lightspeed](https://support.slerp.com/knowledge/integrations?hsLang=en#lightspeed) - [CRM](https://support.slerp.com/knowledge/integrations?hsLang=en#crm) - [3S POS](https://support.slerp.com/knowledge/integrations?hsLang=en#3s-pos) - [Urban Piper](https://support.slerp.com/knowledge/integrations?hsLang=en#urban-piper) - [Shipday](https://support.slerp.com/knowledge/integrations?hsLang=en#shipday) - [Custom Webhooks](https://support.slerp.com/knowledge/integrations?hsLang=en#custom-webhooks) - [Leat Loyalty](https://support.slerp.com/knowledge/integrations?hsLang=en#leat-loyalty) - [FAQs](https://support.slerp.com/knowledge/faqs?hsLang=en) - [Support and Updates](https://support.slerp.com/knowledge/support-and-updates?hsLang=en) [![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=200&height=56&name=SLERP_Primary-Light_RGB-01-1.png "slerp.com")](http://www.slerp.com) [Contact Us](https://www.slerp.com/contact-us/) Copyright © 2025, Slerp