--- title: What happens with my Slerp loyalty when I use Leat? description: What happens to my Slerp loyalty programme when I am integration with Leat --- [Skip to content](https://support.slerp.com/knowledge/what-happens-with-my-slerp-loyalty-when-i-use-leat#main-content) English Show submenu for translations ![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=186&height=52&name=SLERP_Primary-Light_RGB-01-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to www.slerp.com Go to www.slerp.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.slerp.com/knowledge?hsLang=en) 2. [Integrations](https://support.slerp.com/knowledge/integrations?hsLang=en) 3. [Leat Loyalty](https://support.slerp.com/knowledge/integrations?hsLang=en#leat-loyalty) # What happens with my Slerp loyalty when I use Leat? ## Leat becomes your loyalty engine and decides who earns what. Find out what still needs to be set up on Slerp ### Overview Your loyalty engine decides whose loyalty runs for your whole business, not store by store. While it is set to Leat, Leat is your only loyalty engine and Slerp Loyalty stops running. ### What stops Note: the below only applies if you previously ran a Slerp Loyalty programme. - No new Slerp stamps or bonuses are added, however they would arrive: an accepted order, a customer scanning your store's QR code in the app, staff adding stamps in the partner app or in Controls (including bulk stamping and customer imports with stamps), or an order from a Lightspeed or 3S POS till. - The sign-up bonus and first-purchase bonus are not granted. - Customers cannot apply a reward earned on a Slerp loyalty card, on the web shop or in the app. Staff cannot redeem one by QR code, in Controls or in the partner app. Staff who try to add stamps or redeem a Slerp reward see: "Unable to redeem rewards in Slerp because your current loyalty engine is Leat. Please visit your Leat partner dashboard." For stamps, the message says "add stamps" instead. ### What you still need to set up Customers can only use a Leat voucher or reward if you have a live Slerp loyalty card with a reward set up for it. These two are linked via the reward SKU on the Leat promotions and rewards. Keep your Slerp card and its rewards live while you use Leat. See [How do I link my Leat Promotions to Slerp Rewards](https://support.slerp.com/knowledge/how-do-i-link-my-leat-vouchers-to-slerp-rewards?hsLang=en). ### What keeps working - Leat vouchers and rewards still work at checkout. A reward created when a customer applies a Leat voucher or reward still applies and is still used when the order is placed. See [How do I redeem Leat vouchers, rewards and gift cards on Slerp?](https://support.slerp.com/knowledge/how-do-i-redeem-leat-vouchers-rewards-and-gift-cards-at-checkout?hsLang=en) - Refunding or rejecting an order that used one of those rewards still restores it and tells Leat. ### What is not changed - Your Slerp cards, and the stamps and rewards customers already hold, are not deleted or archived. - Existing Slerp balances are not moved to Leat, and customers cannot spend them while you are on Leat. - Slerp rewards that expire while you are on Leat stay expired if you switch back. Switching back to Slerp Loyalty, by disconnecting Leat, makes stamping and redeeming work again. - [Controls Dashboard](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#main-content) - [Insights](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#insights) - [Orders Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#orders-tab) - [Locations Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#locations-tab) - [Products Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#products-tab) - [Discounts / Customers Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#discounts-customers-tab) - [Loyalty](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#loyalty) - [Designer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#designer-tab) - [Composer Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#composer-tab) - [Dispatch Self-Serve](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#dispatch-self-serve) - [Settings Tab](https://support.slerp.com/knowledge/controls-dashboard?hsLang=en#settings-tab) - [Web Ordering](https://support.slerp.com/knowledge/web-ordering?hsLang=en) - [App Ordering](https://support.slerp.com/knowledge/app-ordering?hsLang=en) - [Partner App & Device](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#main-content) - [Slerp App](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#slerp-app) - [Printer & Hardware Devices](https://support.slerp.com/knowledge/partner-app-device?hsLang=en#printer-hardware-devices) - [Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#main-content) - [On Demand Last Mile Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#on-demand-last-mile-delivery) - [Local And Nationwide Delivery](https://support.slerp.com/knowledge/delivery?hsLang=en#local-and-nationwide-delivery) - [Slerp Success & Marketing](https://support.slerp.com/knowledge/slerp-success-marketing?hsLang=en) - [Finance Enquiries](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#main-content) - [Finance FAQ](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#finance-faq) - [Reporting](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#reporting) - [Invoice, Credit Notes and VAT Receipts](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#invoice-credit-notes-and-vat-receipts) - [Franchise Attribution](https://support.slerp.com/knowledge/finance-enquiries?hsLang=en#franchise-attribution) - [Integrations](https://support.slerp.com/knowledge/integrations?hsLang=en#main-content) - [Slerp Menu & Order Manager](https://support.slerp.com/knowledge/integrations?hsLang=en#slerp-menu-order-manager) - [Deliverect](https://support.slerp.com/knowledge/integrations?hsLang=en#deliverect) - [Lightspeed](https://support.slerp.com/knowledge/integrations?hsLang=en#lightspeed) - [CRM](https://support.slerp.com/knowledge/integrations?hsLang=en#crm) - [3S POS](https://support.slerp.com/knowledge/integrations?hsLang=en#3s-pos) - [Urban Piper](https://support.slerp.com/knowledge/integrations?hsLang=en#urban-piper) - [Shipday](https://support.slerp.com/knowledge/integrations?hsLang=en#shipday) - [Custom Webhooks](https://support.slerp.com/knowledge/integrations?hsLang=en#custom-webhooks) - [Leat Loyalty](https://support.slerp.com/knowledge/integrations?hsLang=en#leat-loyalty) - [FAQs](https://support.slerp.com/knowledge/faqs?hsLang=en) - [Support and Updates](https://support.slerp.com/knowledge/support-and-updates?hsLang=en) [![slerp.com](https://support.slerp.com/hs-fs/hubfs/SLERP_Primary-Light_RGB-01-1.png?width=200&height=56&name=SLERP_Primary-Light_RGB-01-1.png "slerp.com")](http://www.slerp.com) [Contact Us](https://www.slerp.com/contact-us/) Copyright © 2025, Slerp