What is Delivery Fee Balance Charge?
This article explains when delivery fee balance charge occurs
Our system typically books alternative courier services in the following situations:
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When an order is too large for a car or cargo bike
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When no cars are available in the delivery area
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When no other couriers are available in the area
When the courier type is updated, there may be a difference in the delivery fee. Any additional charges will be applied to your account. These will appear as invoiced charges, and copies of all invoices will be available in your dashboard.