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What the Lightspeed Integration Supports

This article covers what the Lightspeed integration supports, including menu synchronisation, order passing, store configuration, and inventory management.

Menu Synchronisation

Supported menu structure and mapping

Slerp supports syncing a different menu per store, or the same menu across all stores. Multiple menus per store are not currently supported.

Supported Product and Pricing Types

We support all Lightspeed Product types. Products can have multiple modifier groups and modifiers, with either a fixed price for the group or individual prices per modifier.

We do not support the following Pricing types 

  • Manually-entered price

  • Manually entered negative price (There is an exception for fees)

  • Price as a percentage

What is not synced from Lightspeed

The following must be configured directly in Slerp:

  • Category special availability and cut-off times
  • Category descriptions
  • Product SEO descriptions (depending on your configuration, Slerp can generate these for you automatically)

Order Synchronisation

Slerp passes orders to Lightspeed when placed and listens for updates. For more details see here.

Store Configuration

Opening times, order types, and fulfilment types are not synced from Lightspeed and must be configured directly in Slerp. This can be done before or after linking your store to Lightspeed.

If you need to close your store or set special opening hours, this must be done via Controls or the Slerp Partner App.

Inventory Management

When a product is marked as out of stock in the Lightspeed POS, it will automatically be marked as out of stock in Slerp. Syncing stock counts is not currently supported.