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🖨️ Connect Star Printers

Use this guide to connect a Star Micronics Bluetooth printer to your tablet so it can print orders from the Slerp Partner App.

1. Supported Star Printers

Slerp currently supports:

  • Star mC Print3 (Bluetooth) 
  • Star TSP143IIBI (Bluetooth)

⚠️ Note: Other Star models may not work as expected.

2. Before You Start

  • Make sure your tablet is set up and connected to WiFi.
  • Confirm Bluetooth is turned on in the tablet’s settings.
  • Place the printer somewhere stable, within a few metres of the tablet.

🔄 AUTO CONNECT: Once paired correctly, Star printers will reconnect automatically whenever both the tablet and printer are on and in range.

3. Pair the Printer with Your Tablet

  • Plug the printer into the power supply and turn it on.
  • On the tablet, open Settings → Bluetooth.
  • Wait a few seconds until you see a device named similar to:
    • Star mC-Print3
    • TSP143IIBI

Listed under Available / Unpaired Devices.

  1. On the back of the printer, press and hold the red Pair button for about 5 seconds.
    • The green LED on the back will start flashing — this means the printer is in pairing mode.
    • You now have 60 seconds to complete the pairing.
  1. On the tablet, tap the Star printer name in the Bluetooth list.
  2. Wait until the status changes to Paired or Connected. The LED on the back of the printer should turn blue to confirm a successful pairing.

🚨 If pairing fails: Turn Bluetooth off and on again on the tablet, power cycle the printer, and repeat the steps above.

4. Connect the Slerp App to Your Bluetooth Printer

Once the printer is paired to your tablet:

  1. Open the Slerp Partner App on your tablet.
  2. Tap the menu icon (☰)SettingsPrint Settings.
  3. The app will scan for available Bluetooth devices automatically. If it doesn’t start scanning, tap Scan Again.
  4. Once your printer appears, tap Set as Primary next to the printer name.
  5. Confirm the correct printer is now selected as your primary printer.

💡 Tip: Make sure you are running the latest version of the Slerp app for the best experience.

5. Set Auto-print Preference

To configure whether orders print automatically or manually, go to ☰ → Settings → Print Settings and set Auto-print on acceptance:

  • On — orders print automatically as soon as you accept them.
  • Off — you must manually tap Print on each order.

For full details on print settings, see: 

🖨️ Auto-print or Manually print orders

6. Test the Printer

  • Open an existing accepted order in the Partner App and tap Print.
  • Confirm that the printer responds promptly and the order prints clearly and in full.

🔍 If it doesn’t print, check the following: