Access your Pre-orders pickup and delivery settings
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Click Locations from the dashboard in the side navigation bar
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Select a location you want to access pre-orders
- Click on the Settings button
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Click on the PRE-ORDERS tab to access the Pre-order Settings
- Click on the Delivery tab
- Click the Enable Delivery button
- Click SAVE
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Click on the Pickup tab
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Click the Enable Pickup button
- Click SAVE
Set your Click & Collect Times
There are two Click & Collect times settings you can choose from:
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Opening hours
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Custom hours
Opening Hours
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If you select Opening hours, the Click & Collect times reference the Opening hours settings
- Opening Hours set the times your stores is open and closed and are set in the tab called General (see screenshot below)
Custom Hours
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If you select Custom Hours, you are able to completely customise the time for your customers to collect their pre-orders separate from your normal opening hours
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You can toggle on each day (Mon-Sun) to allow customers to place pre-order Click & Collect orders
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You can select a start time and an end time so that pre-order Click & Collect orders are scheduled within the time window
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You can toggle any weekday off to prevent customers from placing pre-order Click & Collect orders for that day
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Set your Pre-orders Click & Collect time slots
Glossary: Pre-order times slots are the time your customers can select to collect their pre-orders from your location.
There are 4 ways to set pre-order Click & Collect time slots:
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5 mins
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15 minutes
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30 minutes
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1 hour
i.e 15 Minutes
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By setting the time slots to 15 minutes when a customer visits your landing page, the time slot they can select is broken out into 15-minute slots
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Customers will have a 15-minute time slot to come and collect their orders in the store.
Next Steps: Learn more about Split Shifts and Extended Opening here.