1. Help Centre
  2. SlerpSpace
  3. Company Settings and Location Settings

Click & Collect Time Slots For Pre-orders

Access your Pre-orders pickup and delivery settings

  1. Click Locations from the dashboard in the side navigation bar
  2. Select a location you want to access pre-orders
  3. Click on the Settings button
  4. Click on the PRE-ORDERS tab to access the Pre-order Settings
  5. Click on the Delivery tab
  6. Click the Enable Delivery button 
  7. Click SAVE
  8. Click on the Pickup tab
  9. Click the Enable Pickup button
  10. Click SAVE

Set your Click & Collect Times

There are two Click & Collect times settings you can choose from:

  • Opening hours
  • Custom hours

Opening Hours

  • If you select Opening hours, the Click & Collect times reference the Opening hours settings 

    • Opening Hours set the times your stores is open and closed and are set in the tab called General (see screenshot below)

Custom Hours

  • If you select Custom Hours, you are able to completely customise the time for your customers to collect their pre-orders separate from your normal opening hours
    • You can toggle on each day (Mon-Sun) to allow customers to place pre-order Click & Collect orders
    • You can select a start time and an end time so that pre-order Click & Collect orders are scheduled within the time window
    • You can toggle any weekday off to prevent customers from placing pre-order Click & Collect orders for that day

Set your Pre-orders Click & Collect time slots

Glossary: Pre-order times slots are the time your customers can select to collect their pre-orders from your location.

There are 4 ways to set pre-order Click & Collect time slots:

  • 5 mins
  • 15 minutes
  • 30 minutes
  • 1 hour

i.e 15 Minutes

  • By setting the time slots to 15 minutes when a customer visits your landing page, the time slot they can select is broken out into 15-minute slots
  • Customers will have a 15-minute time slot to come and collect their orders in the store.

Next Steps: Learn more about Split Shifts and Extended Opening here.