🕵️ Placing a Test Order

Why place a test order? 

This helps you:

• Experience the customer journey end-to-end
• Check products, pricing, and offers show correctly
• Confirm orders appear correctly on your tablet or dashboard
• Train your team on how to handle live orders

You can do this without paying any fees by using a 100% discount code and Pickup.

Before you begin

Make sure you:

1. Publish your SlerpSpace
   • Your online store must be published so you can access it.
2. Set up your tablet (if using same-day orders)
   • Ensure the tablet is logged into the Slerp app and connected to the internet.
3. Create a 100% discount code
   • Follow: Creating and managing discount codes (link in your Help Centre).
   • Set it to 100% off products so the order total is £0.00 and you avoid any fees.
4. Turn Pickup on
   • For testing, use Pickup to avoid delivery fees.
   • You can turn Pickup off again after testing if needed.
5. Open your store
   • Ensure the location is open/available for orders during your test.

How to place a test order

1. Visit your Slerp store
   • Your Slerp domain is under Settings > Company profile in Controls.
   • Open that link in a browser.
2. Select Pickup
   • Choose Pickup as the fulfilment option.
3. Add products to the cart
   • Add one or more products you want to test (e.g. popular items).
4. Proceed to checkout
   • Go to checkout and enter the details required (name, email, etc.).
5. Apply your 100% discount code
   • Enter the discount code you created earlier.
   • Confirm the order total is £0.00.
6. Place the order
   • Complete checkout.

Where the test order will appear

• Same-day orders
  • Will appear on your Slerp tablet app.
• Pre-orders
  • Will appear on the Pre-Order dashboard in Controls (desktop).

Use this as a chance to:

• Check how your team accepts, prepares, and completes the order
• Confirm emails to the customer look correct
• Adjust your prep time, order slots, or menu based on what you see.