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šŸ» Table Ordering: Team Experience

Table orders are managed through the Slerp app on your inā€‘store tablet. This guide covers how your team will see, process, and manage these orders in service.

Before you start, make sure you are using the latest version of the Slerp app. You can always check this here: šŸ“² Slerp App Latest Version

How table orders appear in the Slerp app

When a guest places an order from their table: 

  • Orders arrive in the app as ASAP Pickup orders.
  • Instead of the customerā€™s name, you will see the table number clearly displayed on the orders dashboard.
  • Tap into an order to view:
    • Full order details (items, notes, modifiers)
    • Table identifier
    • Customer details (if provided)

This makes it easy for your team to prioritise service by table and coordinate food and drink runs.

Printing and sending orders to your till

From the Slerp app, you can:

  • Print orders manually as tickets to send to the bar and/or kitchen, or
  • Enable autoā€‘printing so that orders print automatically as they come in.

For how to set up printing, see:

šŸ“˜ Auto-print or manually print orders

If you are not using a POS integration, your team can use these printed tickets to:

  • Call or run food/drinks to the table
  • Key the order into your till, if required for your internal reporting

Using a POS integration

If your venue is connected to a supported POS system:

  • Table orders can be sent directly into your till.
  • Tickets can be printed automatically to your bar and/or kitchen printers, following your POS routing rules.
  • Your team can then manage these orders exactly as they do for any other inā€‘house order on the POS.

If youā€™d like to explore or enable POS integration for table ordering, please get in touch with your Account Manager or contact us at support@slerp.com so we can review your setup and options.