---
title: 🔲 Table Ordering
description: Our QR-powered Order at Table solution turns your customers’ phones into a tableside POS, making it an essential order type for your venue. Guests can simply visit your unique link or scan a QR code to send in their table orders in seconds.
---

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# 🔲 Table Ordering

## Our QR-powered Order at Table solution turns your customers’ phones into a tableside POS, making it an essential order type for your venue. Guests can simply visit your unique link or scan a QR code to send in their table orders in seconds.

### How Table Ordering works by default

When you create a new location in Slerp Controls, **Table Ordering is enabled by default** for that location. You don’t need to switch it on manually for new locations. 

Each location has a **unique Table Ordering URL**, which is generated from the **location name/slug**. This URL powers both:

- The **direct link** customers can visit
- The **QR code** you can print and place on tables

> Important: **Table Ordering can only be accessed via this unique URL or its QR code.** There is no other navigation path inside Slerp for customers.

### Location name (slug) and QR codes

Your **location name/slug** is critical if you use Table Ordering QRs:

- The **Table Ordering URL is based on the location slug/name**.
- If you **change the location name**, the **slug and URL will change**, and a **new QR code** will be generated.
- The **old QR codes will stop working** because they still point to the old URL (there is no redirect).

**⚠️ Before you change your location name**

Make sure you are ready to **reprint and replace all existing Table Ordering QRs**. Any old QR codes will no longer take customers to your Table Ordering page once the name/slug changes.

### Best practices for names and tables

**Location names/slugs**

- Use clear, descriptive names such as `VenueName-Area` (e.g. `Bakery-Kensington`, `Restaurant-MainHall`).
- Avoid test names like `Test`, `Main`, or anything you are likely to change later.
- Finalise the location name **before** printing QRs wherever possible.

**Table choices**

When adding **Table Choices**:

- Only use **alphanumeric characters** (A–Z, 0–9).
- **No spaces are allowed.**
- These **custom identifiers will override the automatically generated table numbers.**

Examples: `T1`, `Table1`, `BarA1`, `Terrace5`.

### Before you go live

Use this quick checklist before launching Table Ordering:

1. **Finalise your location name/slug** (to avoid changing QRs later).
2. **Configure your table choices** (following the alphanumeric, no-spaces rule).
3. **Print and place your QRs** on tables in the right positions.
4. **Test the link and QR on a mobile** (open, browse, and place a test order).
5. **Brief your team** so they know how guests order, what the tickets look like, and how to manage these orders in service.

### When to use Table Ordering

Table Ordering is especially powerful for:

- **Busy terraces and outdoor areas** where it’s hard for staff to reach every table quickly.
- **Large venues** with multiple zones or floors.
- **Low-staff shifts**, where you still want to maintain speed of service and increase spend per head.

It works **alongside your other order types** (e.g. delivery and pickup), giving guests another convenient way to order directly with you without queueing or waiting for a server.

### Setting up your Table Ordering experience

For **new locations**, Table Ordering is already on by default. Just review and configure the details:

1. Go to **Controls → Locations → Settings → Table Orders**.
2. Review the **default Table Ordering settings**.
3. Add a **custom welcome message**, define your **table name/number choices**, and set the **number of tables**.
4. Click **SAVE**.

Once saved, Slerp will auto-generate a **unique Table Ordering URL and matching QR code**. Print the QR and place it on your tables so customers can scan to order and pay directly from their phone.

![](https://support.slerp.com/hs-fs/hubfs/image-png-Feb-24-2026-08-45-09-7924-AM.png?width=802&height=734&name=image-png-Feb-24-2026-08-45-09-7924-AM.png)

### For older locations (where Table Ordering might be off)

Some existing partners may have locations where Table Ordering was created **before** this became the default. In that case, you can still turn it on:

1. Go to **Controls → Locations → Settings → Table Orders**.
2. Toggle on **Enable Table Ordering** for that location.
3. Configure your **welcome message**, **table choices**, and **table count**.
4. Click **SAVE**, then print and place your QRs.

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